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Tools and Approaches for Improving Local Government Performance

Our more than 30 years experience as management consultants to local governments suggests that simply by focusing attention on core management issues – the basic “blocking and tackling” of local government management, if you will – substantial benefits can be achieved. The tools and approaches for improving local government performance presented range from the prosaic (improving scheduling practices) to the mundane (improving approaches to calculating relief factors when determining staffing needs). While these topics and tools are not necessarily exciting the cumulative benefits of mastering these tools has the potential, nonetheless, to yield startling results.